Hotel Plaza Kokai Cancun is a 4-star hotel that offers a small outdoor pool and two on-site restaurants. Located in downtown Cancun, guests have easy access to local dining and entertainment.
Rooms & Amenities
All guestrooms at Hotel Plaza Kokai Cancun are equipped with air conditioning and feature amenities like free WiFi, safes, and flat-screen TVs. Accommodations include options with either one or two double beds, and marble-floored bathrooms equipped with basic toiletries.
Dining & Entertainment
Dining options include a superb restaurant offering regional specialties and a weekly buffet, as well as the Nauty Sports Bar, which showcases live sports on multiple TVs. The hotel provides room service from 7:00 a.m. to 11:00 p.m.
Leisure & Activities
Hotel Plaza Kokai Cancun features leisure amenities such as a small outdoor pool with a shallow section for kids and a rooftop solarium equipped with hammocks and play equipment. Guests can explore nearby attractions, including Las Palapas Park and Delfines Beach.
Services & Local Area
Business travelers can utilize the hotel's conference room, while the nearby main bus station provides transport options to the airport, Riviera Maya, and throughout the Yucatan Peninsula. Many local restaurants, bars, and shops are just a short walk from the hotel.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Av. Nader esquina con Rubia En frente a Banjercito
Casa Sativa
900 ft
Avenida Carlos J. Nader 58 Esquina Rubia
Restaurante Casa Nader
900 ft
Av. Carlos Nader # 28 SMZ 05 Dentro de Hotel Gamma Cancún Centro
Sirena Morena
1000 ft
Av. Nader #66 Sm 03 Mz 02 Lote 7 Entre Mero Y Rubia
Adhara Grill
1000 ft
Av Carlos Nader 6
Los Mero's del pacifico
1200 ft
Av Carlos Nader 68
Reviews and Ratings
Feedback from previous guests about their experience.
48%
liked the hotel and would stay again
convenient location
proximity to public transport
outdated rooms
poor service
5.0/10
Guest rating
Rooms
5.0
Location
6.7
Service
5.0
Dining
5.0
Guest reviews
5.0/10
based on 5 reviews
3/5
based on 190 reviews
7.7
7.7/10 based on 1430 reviews
#175 of 269 hotels in Cancun based on Tripadvisor
George
United States of America,
February
2024
5.0/10
My stay at the hotel had its ups and downs. While the location was great for accessing downtown and having a quick bus ride to various attractions, the outdated and noisy air conditioning in the rooms made it hard to rest properly. The rooms had a dark and slightly stale feel, and the noise from neighboring rooms, combined with a faint cigarette smell, was not the most enjoyable. On the flip side, the proximity to public transport was convenient, although the noise levels were sometimes high due to ongoing construction.
Rooms
5.0
The rooms had a dated decor with an old, noisy air conditioning system. The beds were uncomfortably hard, and there was a strange smell lingering. Overall, the room experience was not ideal.
Service
5.0
The service fell short with staff members being rude and unhelpful, particularly at the front desk. It was disappointing to feel ignored and sidelined during interactions. The overall service left much to be desired.
Location
6.0
The location was beneficial for easy access to downtown and close proximity to bus stations, making it convenient for travelers. However, the noise levels from ongoing construction and occasional disturbances impacted the overall experience.
Dining
5.0
The dining experience was lacking, with limited options that did not live up to expectations. The offerings were meager and not satisfying, missing the mark on a fulfilling dining experience.
Facilities
The hotel facilities did not stand out, and the overall experience was mediocre. The lackluster facilities failed to enhance the stay and left much to be desired.
convenient location
outdated rooms
John
United States of America,
December
2023
5.0/10
The hotel is not ideal for those who need quick access to a cool room due to the outdated A/C system requiring a room key card. The beds are uncomfortable, and the location is not convenient for nearby amenities. On the positive side, there are transportation options nearby like the ADO bus service.
Rooms
5.0
The room was old with outdated decor and A/C, uncomfortable beds, and a weird smell. Limited room configuration with only twin beds available.
Service
5.0
The service was average with staff trying to accommodate an early check-in but lacking friendliness and helpfulness during challenging situations like power outages.
Location
7.0
The location was somewhat outside the center but still convenient for accessing the ADO bus stop and nearby shops and restaurants.
Dining
5.0
The dining options were basic with simple offerings like coffee, juice, and bread slices, which could be misleading if expecting a continental breakfast experience.
Facilities
5.0
Facilities were lacking modern amenities and convenience, with reported challenges accessing the safety box due to room layout.
Mike
United States of America,
July
2023
5.6/10
The hotel is conveniently located close to the city center and the bus station, making it suitable for travelers who need easy access. While the rooms had a dark feel and some noise issues, the connecting setup with a sliding door offered privacy. Unfortunately, there was a strange odor upon entering. The service was lacking with selective attention and an attitude problem at times. The location is good for those seeking a budget-friendly stay near urban amenities or needing quick bus access. The dining experience fell short of expectations with basic offerings. The facilities were average, with some room for improvement.
Rooms
6.0
The rooms had a dark feel and noise issues, but the connecting setup with a sliding door was practical for privacy. There was a strange odor upon entering.
Service
5.0
The service was lacking with selective attention and an occasional attitude problem.
Location
7.0
The hotel's location is good for budget-conscious travelers needing easy access to the city center and bus station.
Dining
5.0
The dining experience was below expectations with basic offerings.
Facilities
The facilities were average, with some room for improvement.
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